President & CEO
Anurag, a 25-year veteran of Silicon Valley, has been a pioneer in the Marketing Automation space. In 1996, he founded his first company MarketFirst Software, the very first Marketing Automation company on record. In fact he coined the word “Marketing Automation”, invented many eMarketing features that are common place today, and offered his software for rent over Internet (known as SaaS today), even before salesforce.com was born. MarketFirst Software was later acquired by Pivotal, and is now part of Aptean Corporation.
Anurag was named in B-to-B Magazine’s Who’s Who 100 in CRM. Anurag is a graduate in Electric Engineering from the Indian Institute of Technology (IIT), New Delhi, and holds a Masters in Computer Science from the University of Louisiana at Lafayette.
Vice President, Operations & Delivery
Gaurav has been Managing RightWave’s India operations for over 8 years. An excellent people’s leader, Gaurav not only oversees our delivery infrastructure, but also manages HR and is responsible for growing a team of world class service and software professionals. He also works closely with our Product Development team, ensuring proper alignment or development priorities with customer needs and timely delivery.
With over 15 years of total experience, Gaurav hasheld similar positions at Godrej Upstream Limited and Sparsh BPO Services prior to joining RightWave. He holds Graduate and Professional Diplomas from AIMA and an Honors degree in Commerce from the University of Delhi.
Vice President, Administration and Finance
Abhinav oversees Administration, Quality Assurance, IT, and Finance for RightWave. He has been at RightWave for 11 years growing through the ranks and assuming more and more senior level responsibilities. He works closely with Gaurav to ensure team has what they need to succeed. Before joining RightWave, Abhinav led QA at iBrain and operated a franchise for Valeda Herbal.
He holds a Bachelor of Law degree (LLB) from B.S.A. College, Mathura, and a Bachelor of Science in Mathematics from Babasaheb Bhimrao Ambedkar University.
Sr. Manager, Customer Relations
Imran leads RightWave’s customer delivery team, a team of finest service professionals and eMarketing experts, we call EMCs (eMarketing Consultants). While EMCs provide RightWave’s customers with reliable campaign execution, marketing operations, database management, and prospect management services; they are headed by Customer Relationship Managers who ensure that RightWave team is meeting our corporate goal of 100% customer satisfaction. Imran is an expert on Marketing and Sales Automation and an outstanding developer of technical and marketing talent.
Imran has held this position for five years after serving two years as an eMarketing Consultant. He received a Bachelor of Information Technology Degree from Uttar Pradesh Technical University.
Digvijay manages the development team at RightWave. His team not only develops RightWave’s next generation Marketing Automation Platform but also builds integrations and interfaces with 3rd party products like Salesforce.com, NetSuite, Marketo, Eloqua etc. Digvijay has served RightWave for nearly eight years.
Digvijay’s earlier experience was at GenX Info Technologies and Thomson Digital. Digvijay is a Masters in Computer Science and Information technology from the Indira Gandhi Open University, New Delhi.
Manager, Quality Assurance
As the person responsible for all QA across product and service delivery, Gopal leads a group of quality professionals who ensure that all activities performed for RightWave’s customers honor our core value of Attention to Detail. Be it enhancements to the RightWave Marketing Automation Platform, or a custom integration or microsite for a specific customer, Gopal’s team provides quality assurance and testing for compliance with requirements.
An 8 year veteran at RightWave, Gopal holds a Master of Science Degree in Computer Science and Software Testing from Gauhati University.