Data Security and Protection
RightWave is committed in securing and preserving the privacy and integrity of its customers and their data. We understand and believe that data is of critical importance to our customers’ success and growth of their business. This section defines the security procedures adopted by RightWave for providing and ensuring multi level security to its customer’s data.
Data Access Security:
- RightWave's data and application servers are located at a remote location data center in US with secured and restricted access.
- Access to RightWave data center is controlled and monitored through dependable and dedicated firewalls to prevent unauthorized access.
- Access to the data center and servers is secured through VPN network with dedicated monitoring and authentication.
- Only authorized personnel have physical access to the servers which is controlled through security procedures like security card access and video surveillances.
- Data transmission happens over authorized, secured and dedicated VPN network only.
Application Security:
- RightWave’s core application is tested on world class security solutions and is well tested against any unsolicited usage and access.
- RightWave has dedicated application servers for all its custom applications unless specifically asked for.
- RightWave adheres to standards application development procedures.
- RightWave follows a strict protocol of testing custom applications through a dedicated team and process.
- All RightWave applications are regularly and periodically tested against any data loss caused due to infidelity or otherwise.
Application Access Security:
- All RightWave proprietary applications are customized as per customers’ needs.
- RightWave applications are secured through encryption and multi-layer login access to ensure access through authorized credentials only.
- Our multi layered application and data access is controlled through IP, Domains and Login Sessions.
Data Protection & Maintenance:
- All customer data is stored and secured in separate databases.
- Customer database access is protected by individual and controlled login sessions.
- RightWave maintains a strict procedure to ensure periodic backup of all customer databases.
- Database backups are managed and destroyed as per the backup protocols and maintenance procedures.
Non-disclosure / Confidentiality Agreements:
All RightWave employees in US and India are required to sign non-disclosure/confidentiality agreements. Each employee is bound by the terms of the agreement that restricts and prohibits unsolicited use and/or sharing of any proprietor or customer information at any time during the employment and for a fixed tenure after the employment is over.