Privacy Policy

RightWave, Inc. values, respects, and protects the privacy of all information received and collected on this web site. We recognize the potential of technology to help people communicate with companies via their websites and email, and to assist in developing long-term business relationships. Online information, which you share with us or we collect directly or indirectly, is useful in supporting our relationship with you. We are the sole users of this information and we do not share or sell this information to anyone. This information may be shared with some of our business partners only if doing so helps us deliver the quality service you expect from us, and that too only after proper notification and approval from you. Responsible use of the online information you share with RightWave, Inc. is paramount.

Compliance

If you believe RightWave is not abiding by our posted privacy statement, you should first contact RightWave’s privacy manager by email at privacy@rightwave.com.

Awareness

This Online Information Privacy Statement is made available to inform and help you understand our online information privacy practices and the role technology plays in the collection and use of information you provide us.

The Details

Below are the details about the types of information we may collect and how we may use it to support our customer relationships.

In general, you may visit our website and access information while remaining anonymous and not revealing any individual user information. At times, we may request individual user information from you in order to provide you with relevant, desired information concerning products, services, requests, registrations, or your preferred means of communication. The types of individual user information collected may include your name, contact information, transaction information, survey information, website activity, and other information volunteered by you. Any time you provide us with individual user information, you will be able to indicate whether or not you want to receive additional information from RightWave.

Consent/Opt-Out

Users of the RightWave website have the opportunity to ‘opt-out’ of receiving communication from RightWave. At any time you may opt-out of any email communications by calling 1-408-423-8300 or by sending us an email at optout@rightwave.com.

Updating Your Information

The accuracy of your individual information is important to RightWave. You can help us maintain the accuracy of your information by notifying us of any changes by:

Sending an email to optin@rightwave.com
Sending an email to your account manager at sales@rightwave.com
Calling 1-408-423-8300 or

Mailing to:

RightWave, Inc.
12 S. 1st Street, #306
San Jose, CA 95113

Please include your name, address, and email address in all correspondence.

Changes to the Online Information Privacy Statement

As a user of the RightWave website, please understand that our Online Information Privacy Statement may change from time to time. If we decide to make any material changes to our statement, we will post these changes on our homepage so users are aware of the type of information we collect, how we use it, and under what circumstances, if any, we disclose it. If, at any point, we decide to use individual user information in a manner different than what was stated at the time it was collected, we will notify users of this change by email. Users will have a choice as to whether or not we use their information in this different manner. RightWave will use information in accordance with the Online Information Privacy Statement under which the information was collected.

Other Important Information, Please Read

RightWave may disclose individual user information when required by law or in the good faith belief that such action is necessary in order to comply with the law or comply with legal process served on our website. Or if we believe such disclosure is necessary to protect and defend the rights, property or safety of our websites, users or others.

Still have Questions?

If you have any other questions about our Online Information Privacy Statement, please contact us at 1-408-423-8300.