Starting February 1, 2022, SFDC Users must confirm logins from a second device or via a workaround such as a list of codes. This will apply to all Salesforce and Salesforce Partner solutions. Given the ubiquitous use of these products, millions of users around the world will be affected.
Although the impact of this preventive measure will be an everyday annoyance, it is minor compared to the very real danger of cyber attacks. MFA will not prevent all such attacks but it can thwart some of them.
B2B Marketing and Sales organizations can prepare for this change by:
- Enabling MFA in all Salesforce and Salesforce Partner solutions.
- Alternatively enabling Single Sign-On (SSO)
- Informing but not alarming all employees, contractors, customers, and vendors who use Salesforce and Salesforce Partner applications.
Many resources are available to assist in this transition. As one example, OwnBackUp Director of Product Craig Probus, will provide a webinar on January 27. Register at https://www.ownbackup.com/multi-factor-authentication-salesforce/. Salesforce also provides multiple resources for implementing either MFA or SSO. The portal to these resources is available at https://admin.salesforce.com/blog/2021/everything-admins-need-to-know-about-the-mfa-requirement
RightWave provides operations services for Salesforce as well as most popular Marketing Automation Systems. For more information, contact RightWave.